At the root of all support and service to your company is our help desk. We provide 24 hours, 7 days a week support for your needs. By doing this we can assist, whenever something goes wrong, or you simply have a question.
Features of our help desk:
- Support and advice from the simple to complex.
- Remote logging and support.
- Management and ownership of your issue.
- Access to a customer knowledge base.
- 24/7 support.
Once you call our help desk they use their knowledge and expertise to support you from the very outset. Our help desk is available to you from the moment you choose our support.
Contact our help desk on 0207 537 6649 for 24 hour support and or complete our contact form for fault logging.
As a provider of IT services we believe it is important to have clear support and levels of quality. Our main help desk is open 24/7 supporting you whenever you need it, at a time that suits you, not just when we are in the office.
In addition to this support we provide a helpful downloads section that contains software we supply you with. Also contained in this section are other downloads that we think will be useful for you to have in your tool kit.
Enter our downloads section, find the software you need, and also a few extras that you might not expect.
Need to contact our help desk, to the right of this page you can find our online form, where you will also find our direct number, and other helpful contact details.
Our Contact Promise
As part of our service we will contact you back within 24 hours, to update you on your request, detailing steps we are taking to make sure you are back up and running quickly.
- We aim to respond within one hour.