IT Support for Business Professionals
At Carrington Blake IT Solutions, our IT support services are specifically designed with business owners like you in mind. Typically, our business owner customers run small to medium sized businesses but may lack the necessary IT infrastructure to keep things running at an optimum level. One of the critical factors in determining the long term success of any business is ensuring that your up time is maximised and your down time is minimised.
Focus on Business
By employing our traditional IT support services, you can confidently forget about IT and focus on the business. Our service simplifies management and frees up any IT staff that you may have by providing 24 hour remote monitoring to spot problems before they affect your business. By reducing the need for investment in dedicated resources, your costs can be significantly reduced by using our services.
Our “Business Owner IT Support Solutions” are many and varied, meaning that we can be flexible enough to provide tailored solutions specific to your business and budget. We can do this on a per user basis and in a timely fashion.
With a network of engineers up and down the country, our dedicated IT support team can provide both on site and off site services.
Whether you have an issue which requires fixing right now or require more long term support, we can tailor a package which fits in with your needs. Read below for more detail about the specific IT support services we provide for businesses or simply contact us to speak to a specialist about how we can help.
Whether you require an engineer to come out to fix an immediate problem, require a full IT support service, or something in between, we can help. We tailor bespoke IT support solutions to suit your specific needs and budget. Contact us now to speak to a qualified expert about how Carrington Blake ICT can help your business to make the right IT support decisions.
Almost every single one of your business services in today’s technology driven environment is highly likely to be underpinned by computer servers. This means that optimally running servers are critical for your business success, and servers which perform poorly can represent a real vulnerability to your business. This is why server maintenance and management is so important. Server failure can impact a large number of users, as well as customers. Our Server Maintenance/Management service is proactive in that we identify issues before they affect your business. The service includes:
- Do you already have one or more networks and a number of users?
- Are you looking for things like PC support, anti-virus protection, network management, hardware support and server handling?
- Do you require help to ensure that everyone in your organisation has the right file and email access?
If you are lacking an IT department, or your IT department simply does not have the resources to support the server needs of your business as it grows, contact us to speak to a specialist about how we can help optimise your business performance with our Server Maintenance/Management service.
In small to medium sized businesses, you can not afford for user desk tops to fail. When user desk tops fail, worker productivity falls dramatically, which then impacts your bottom line. If you have a large number of users, or users spread over multiple locations, solving desk top issues can be costly and time consuming- again, impacting your bottom line.
Our network of engineers are qualified to deal with desktops from all manufacturers and can get to you, wherever you are, quickly. With access to necessary parts and equipment, it is the priority of our engineers to get your users up and running as quickly as possible, going over and above what is possible with manufacturers guarantees.
Our desktop support service includes the following to help maximise user productivity when desktops fail:
- Desktop support for all manufacturers
- Fixing or replacing desktops
- Data Restoration
- PC Restore
Do you have a large number of desktop users? Are your users spread over multiple locations with little to no support? Contact us to discuss how we can provide cost effective desktop support.
Laptops and Mobile Device Support
As a business owner, you may have mobile workers with company lap tops and other mobile devices such as smart phones and tablets. Such tools are important, especially as the virtual work place has exploded in recent years. While this is good for business, it can make things difficult for both the user and your in house IT department if things go awry.
Our network of qualified engineers can attend your users wherever they are, whether they are working from home, in a meeting or in the office. Each of our engineers is an expert in handling security issues. This means that special care is taken when changes are made to ensure utmost security.
Our service means that you can rest assured that down time due to technical issues for your mobile workers is kept to an absolute minimum.
Contact us to speak to a specialist about our laptop and mobile device support services.
Network and Router Support
Making sure that your network is up to the task of handling current and future demand is a full time job which requires specialist knowledge and ongoing capital investment. This can be expensive, especially for small and medium sized businesses, however, it is necessary to ensure that down time is minimised. We believe in pro-actively managing networks for businesses to ensure that any potential problems are addressed before they affect users.
The maintenance service we provide also includes router support, to ensure that all of your information is directed in the most secure way possible. We work with leading manufacturers to ensure the solutions we provide are resilient and reliable, keeping down time to an absolute minimum.
Networking and Router Support Benefits
By continuously monitoring the performance and capacity of your network, we can help you enhance business agility. Constant monitoring enables us to ensure your network can keep up with the changing demands of your business, for example switching over to the Cloud or the implementation of new applications.
Our networking and router support services include:
- Network accessibility
- Network administration
- Network security
- Setting up secure virtual private networks
- Configuration and deployment
- Routing protocols
- Cabling and socket support
Software and applications are necessary to the efficient running of any business. The installation of new software can seem like a mammoth task in a small to medium sized business, especially if you have multiple users across multiple sites. The virtualisation of the office can make things even more complicated with users working in different locations on mobile devices and lap tops.
Our dedicated team of engineers are qualified to provide installation and rights configuration support nationwide. The service includes ongoing system support if required. It also means that your new software can be implemented cost effectively and painlessly, with minimal interruption to your business activities.
Are you about to install new software? Do you need help configuring user rights for your new software? Contact us to discuss how we can help, with a qualified expert.
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