In the modern age, IT is at the core of almost every business, and companies are increasingly reliant upon computer networks performing properly to deliver their customers the service they deserve.
Downtime can cause major headaches for your customers and your staff, in addition to creating the uncertainty of not knowing what it will cost you to get the problem resolved, if there’s nobody in your organisation who can fix the problem.
Carrington Blake IT Solutions are offer a responsive IT support team who will provide you with on-site and off-site support for your entire IT infrastructure. Based in our London office this makes us an ideal partner for Central and East London businesses looking for fast and direct service.
Our team can help with:
- Servers and desktop computers
- Laptops and mobile devices
- Wired networks and switches
- Wireless networks and access points
- Broadband connections and routers
- Telephone networks
- Cabling and sockets
- Installation of software and user rights configuration
- User rights configuration
By working closely with clients on the little tasks that are critical, we believe that we can demonstrate the power of how IT support responds to moment by moment needs. Along with this our per user pricing means that you only pay for who needs support, rather than across your whole organisation.
Carrington Blake IT Solutions employ a per-user pricing policy. If your business expands or contracts, your payments can be adjusted dynamically to meet your needs. If you have several staff that primarily work off-site and not require the IT support package, they needn’t be paid for. ManageIT is flexible, and adjusts to meet the demands of your business.
When your IT system is in the care of Carrington Blake IT Solutions, you are also in a position to migrate to TopDesk, our cloud desktop system.
Almost every single one of your business services in today’s technology driven environment is highly likely to be underpinned by computer servers. This means that optimally running servers are critical for your business success, and servers which perform poorly can represent a real vulnerability to your business. This is why server maintenance and management is so important. Server failure can impact a large number of users, as well as customers. Our Server Maintenance/Management service is proactive in that we identify issues before they affect your business. The service includes:
- Do you already have one or more networks and a number of users?
- Are you looking for things like PC support, anti-virus protection, network management, hardware support and server handling?
- Do you require help to ensure that everyone in your organisation has the right file and email access?
If you are lacking an IT department, or your IT department simply does not have the resources to support the server needs of your business as it grows, contact us to speak to a specialist about how we can help optimise your business performance with our Server Maintenance/Management service.
In small to medium sized businesses, you can not afford for user desk tops to fail. When user desk tops fail, worker productivity falls dramatically, which then impacts your bottom line. If you have a large number of users, or users spread over multiple locations, solving desk top issues can be costly and time consuming- again, impacting your bottom line.
Our network of engineers are qualified to deal with desktops from all manufacturers and can get to you, wherever you are, quickly. With access to necessary parts and equipment, it is the priority of our engineers to get your users up and running as quickly as possible, going over and above what is possible with manufacturers guarantees.
Our desktop support service includes the following to help maximise user productivity when desktops fail:
- Desktop support for all manufacturers
- Fixing or replacing desktops
- Data Restoration
- PC Restore
Do you have a large number of desktop users? Are your users spread over multiple locations with little to no support? Contact us to discuss how we can provide cost effective desktop support.
Laptops and Mobile Device Support
As a business owner, you may have mobile workers with company lap tops and other mobile devices such as smart phones and tablets. Such tools are important, especially as the virtual work place has exploded in recent years. While this is good for business, it can make things difficult for both the user and your in house IT department if things go awry.
Our network of qualified engineers can attend your users wherever they are, whether they are working from home, in a meeting or in the office. Each of our engineers is an expert in handling security issues. This means that special care is taken when changes are made to ensure utmost security.
Our service means that you can rest assured that down time due to technical issues for your mobile workers is kept to an absolute minimum.
Contact us to speak to a specialist about our laptop and mobile device support services.
Network and Router Support
Making sure that your network is up to the task of handling current and future demand is a full time job which requires specialist knowledge and ongoing capital investment. This can be expensive, especially for small and medium sized businesses, however, it is necessary to ensure that down time is minimised. We believe in pro-actively managing networks for businesses to ensure that any potential problems are addressed before they affect users.
The maintenance service we provide also includes router support, to ensure that all of your information is directed in the most secure way possible. We work with leading manufacturers to ensure the solutions we provide are resilient and reliable, keeping down time to an absolute minimum.
Networking and Router Support Benefits
By continuously monitoring the performance and capacity of your network, we can help you enhance business agility. Constant monitoring enables us to ensure your network can keep up with the changing demands of your business, for example switching over to the Cloud or the implementation of new applications.
Our networking and router support services include:
- Network accessibility
- Network administration
- Network security
- Setting up secure virtual private networks
- Configuration and deployment
- Routing protocols
- Cabling and socket support
Software and applications are necessary to the efficient running of any business. The installation of new software can seem like a mammoth task in a small to medium sized business, especially if you have multiple users across multiple sites. The virtualisation of the office can make things even more complicated with users working in different locations on mobile devices and lap tops.
Our dedicated team of engineers are qualified to provide installation and rights configuration support nationwide. The service includes ongoing system support if required. It also means that your new software can be implemented cost effectively and painlessly, with minimal interruption to your business activities.
Are you about to install new software? Do you need help configuring user rights for your new software? Contact us to discuss how we can help, with a qualified expert.
GIVE US A CALL
ARRANGE A CALL BACK
START A LIVE CHAT
EMAIL AN ENQUIRY